Inside Sales Representative
Company: Johnstone Supply- The Ware Group
Location: Jacksonville
Posted on: May 8, 2024
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Job Description:
Position SummaryProvide prompt and courteous service to
customers that includes: sales, merchandising, order processing,
pricing, product research, promotional activities and all aspects
of customer service. Showroom stocking, organization and cleaning
are required on an as needed basis.Essential Job FunctionGreet
customers in a professional and helpful manner.Provide prompt,
courteous service by listening to the customers needs and requests
and respond accordingly.Expeditious and accurate processing of any
and all customer warranty claims and credit returns due to broader
knowledge of vendors. Completing all appropriate documentation,
receiving product items back prior to processing of any claims or
credits in accordance with standard operating procedures
(SOP's).Recommend additional products for purchase to customers and
enter sales orders into Sales Order Entry System. Process credit
card payments or receive cash payments all in accordance with cash
handling policy and SOP's.Answer incoming customer telephone calls
and provide all aspects of customer service by; providing quotes or
taking sales orders, research products/services and answering
general information questions.Maintain Min / Max flow of product in
showroom and displays by; stocking merchandise, facing shelves,
organizing product in accordance to merchandising plan-o-gram,
removing litter and dusting and cleaning shelves.Balance individual
daily sales transactions to payments received in accordance with
the company's cash handling policy.Identify old, obsolete, slow
moving, or damaged inventory and bring this to the attention of the
Store Manager for mark-down and quick sale.Maintain a neat, clean
and professional personal appearance.Attend training seminars on
products and services in order to acquire product knowledge in
order to provide informed and effective customer
service.Proactively promote monthly flyers and special promotions
by calling customers to attempt to close on additional sales of
promotional items in order to enhance counter sales.Alert immediate
supervisor when showroom sales are brisk to avert long waiting
times for customers.Perform other duties as requested in order to
maintain our high level of customer service through timely and
effective teamwork.Why the Ware Group?Competitive PayComprehensive
benefits package including Health, Dental, and Vision401K with
company matchTuition Reimbursement ProgramEAP ProgramEmployee
Wellness ProgramEmployee Referral ProgramWarehouse Safety Reward
ProgramWe are an equal opportunity employer and all qualified
applicants will receive consideration for employment without regard
to race, color, religion, sex, sexual orientation, gender identity
or expression, pregnancy, age, national origin, disability status,
genetic information, protected veteran status, or any other
characteristic protected by law.
Keywords: Johnstone Supply- The Ware Group, Port Orange , Inside Sales Representative, Sales , Jacksonville, Florida
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