PortOrangeRecruiter Since 2001
the smart solution for Port Orange jobs

Reservation Sales Agent / Cruise Line Reservationist w/ Customer Service & Sales Experience

Company: Mommyjobsonline
Location: Port Orange
Posted on: September 1, 2019

Job Description:

We are committed to our mission: Through excellence, we create once-in-a-lifetime experiences, every time. Our cruise lines mission guides our business to deliver once-in-a-lifetime experiences for our guests, care for our employees, remain stewards of the environment and operate in partnership with the people and organizations in the communities in which we do business. Our Corporate Team supports a fleet of 14 modern classic ships offers more than 500 sailings a year visiting all seven continents. PRIMARY FUNCTION: As a Work at Home Reservation Sales Agent, you will respond to a variety of inbound calls from Travel Professionals and consumers. You will utilize your superior customer service skills to build rapport, recommend and book cruises, Land and Sea Journeys, and options. Be a knowledgeable resource for travel professionals and consumers. Provide quality customer service on all calls. Maintain department's telephone service level goals. In this position, selected candidates will train and work from home. RESPONSIBILITIES: Apply professional customer service techniques in assisting travel professionals with the sale and booking of cruises and Land and Sea Journeys. Be a motivated self-starter, with the ability to achieve personal goals and support departmental objectives Provide superior customer service, answer all questions and be a knowledgeable resource for travel professionals and consumers. Proactively assist travel professionals and consumers with problems that might occur on a reservation and work across departments to provide seamless resolution. Provide customers accurate information consistent with department standards, document customer information, recap itinerary and advise of correct terms and conditions Any special projects as directed by the Supervisor or Manager of Reservations. REQUIREMENTS: Must have access to high speed broadband internet for business line connection. Must also have dedicated, quiet workspace in place of residence. Provide quality customer service on all calls Self-motivated by personal performance, self-starter and quick learner Ability to work independently and meet performance metrics, adherence and availability requirements Excellent communication and listening skills required Outstanding problem solving and decision making skills Must be detail oriented with excellent organizational skills Proficiency with Microsoft Office products, Outlook, website navigation and performance of key word searches, ability to distinguish colors in reservations computer system Previous sales or customer service experience required. Preferably in the travel or hospitality industry Flexibility of scheduling to work overtime, evenings until 7pm and weekends required. Schedule remains subject to change on a permanent or temporary basis should business needs require Benefits Time off benefits - 8 paid holidays, paid vacation and paid sick time Travel " Generous Cruise and Travel Privileges for you and your family Health - Complete benefit plans including medical, dental, vision and flexible spending accounts Wellness - Health and wellness programs include discounted health benefits and memberships Tuition Reimbursement - Up to 80% with a maximum of $2000 per fiscal year 401(k) - Company match of 33% on employees first 6% contribution with 100% vesting after 4 years of service Profit Sharing Plan - Eligible after 1 year of service Employee Stock Purchase Plan " Discount on Corporation stock Training - In-house Discover University courses on professional development Rewards & Incentives - Employee Recognition and Reward Programs; rideshare, financial commuter incentives; special employee discounts for local venues, banking services and retail stores Pay: $16.00 per hr. To Become An Agent Apply at mommyjobsonline.com and click on Join Now and select the Customer Service Job Bank Registry to get connected with client and to begin their hiring process. Please reference agent id code MJOLKellyM when you register online. If you have further questions please contact us at 1 (405) 418 - 6160.

Keywords: Mommyjobsonline, Port Orange , Reservation Sales Agent / Cruise Line Reservationist w/ Customer Service & Sales Experience, Hospitality & Tourism , Port Orange, Florida

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Hospitality & Tourism Jobs


Part Time Brew Master - Marriott Hotels - (19130889)
Description: Here's To Your Journey with JW Marriott Marriott International portfolio of brands includes both JW Marriott and Marriott Hotels. Marriott Hotels, Marriott Internationals flagship brand with more than (more...)
Company: Marriott International, Inc.
Location: Orlando
Posted on: 09/22/2019

Assistant Store Manager
Description: FUNCTION br Assist the General Store Manager in executing the day-to-day activities in support of creating the Vera Bradley experience through exceptional customer service, visual merchandising, staff (more...)
Company: Vera Bradley Designs Inc.
Location: Orlando
Posted on: 09/22/2019

Restaurant Manager - Space
Description: The OpportunityJoin Patina Restaurant Group as we search the universe for associates to launch a spaced-themed restaurant, opening later this year at Epcot at Walt Disney World Resort. The restaurant (more...)
Company: Delaware North
Location: Orlando
Posted on: 09/22/2019


Regional Customer Service Clerk
Description: Spears Manufacturing headquarted in Sylmar California, a world leader in the manufacturing and distribution of plastic valves, fittings and pipe since 1969. Due to our companies dynamic growth we have (more...)
Company: Spears Manufacturing
Location: Orlando
Posted on: 09/22/2019

Retail Supervisor
Description: Our Exciting Work EnvironmentDelaware North operates the Kennedy Space Center Visitor Complex. Bringing to life the epic story of the U.S. space program, offering a full day or more of fun, inspiration (more...)
Company: Delaware North
Location: Orlando
Posted on: 09/22/2019

Associate Team Leader
Description: Are you driven by helping people H R Block is looking to hire Associate Team Leaders who will be passionate about our purpose: To provide help and inspire confidence in our clients and communities everywhere. (more...)
Company: H&R BLOCK
Location: Orlando
Posted on: 09/22/2019

Multi-Unit Team Leader
Description: Are you a passionate people leader, capable of managing multiple offices Do you want to work for six months of the year, and have the remainder of the year free to pursue other interests H R Block is (more...)
Company: H&R BLOCK
Location: Winter Springs
Posted on: 09/22/2019

Associate Team Leader
Description: Are you driven by helping people H R Block is looking to hire Associate Team Leaders who will be passionate about our purpose: To provide help and inspire confidence in our clients and communities everywhere. (more...)
Company: H&R BLOCK
Location: Casselberry
Posted on: 09/22/2019

Sous Chef - Space
Description: The OpportunityJoin Patina Restaurant Group as we search the universe for associates to launch a spaced-themed restaurant, opening later this year at Epcot at Walt Disney World Resort. The restaurant (more...)
Company: Delaware North
Location: Orlando
Posted on: 09/22/2019

Coffee Bar Attendant (Barista) Part-Time - Renaissance Hotels - (19131591)
Description: You were always one of those curious kids who opened every cabinet, peeked behind every door, and never ceased to ask why when given an explanation. Today, you bring your personal style to every experience. (more...)
Company: Marriott International
Location: Orlando
Posted on: 09/22/2019

Log In or Create An Account

Get the latest Florida jobs by following @recnetFL on Twitter!

Port Orange RSS job feeds