ERP Technical Engineer
Company: Sunset Intimates Group
Location: Jacksonville
Posted on: April 1, 2026
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Job Description:
Summary: This position is responsible for configuring,
maintaining, and deploying company computers. Will troubleshoot and
affect repair on all company printers and scanners. Provide
on-site, telephone and remote support to all locations and staff.
Will maintain inventory of all computer systems. Will be
responsible for some network administration as deemed appropriate.
Responsibilities: Helpdesk and technical support to all locations
and staff. Remote helpdesk support to other stores Should be an
expert in Microsoft Office, specifically with the Word, Excel,
PowerPoint, and Outlook Applications Troubleshooting of Mac
Computers and Apple products Troubleshoot Citrix and VPN connection
problems. Troubleshoot e-mail connectivity problems. Maintain and
manage repairs for computer equipment, including peripherals.
Inventory all technology equipment. Build and deploy laptop and
desktop computers. Computer troubleshooting OS and software
related. Mobile Device Support - provide support to mobile device
users. Record and track all support activity in IT support
software. Other Responsibilities: Performing other related duties
as directed or assigned. Travel to other stores when needed. After
hours work for projects and support. Familiar with basic project
management concepts. Knowledge of Acumatica, Fusion or Lightspeed a
plus Education, Experience and Skills Required: Candidates should
have a minimum of an Associate's degree or related technology
field. Technology in a warehouse or retail environment a plus
Excellent communications, both verbal and written. Excellent
'people' skills. Problem solving abilities. Ability to maintain
composure under pressure and exemplify high levels of patience.
Displays a high level of professionalism in both conduct and
appearance. Education: Bachelor's (Preferred) Experience: helpdesk:
2 years (Preferred) Customer Service: 1 year (Preferred)
Compensation and Benefits 10 days of paid time off annually
available after 90-day period 7 major holidays Benefit Package
Competitive Salary Sunset Intimates is an equal opportunity
employer and drug-free workplace.
Keywords: Sunset Intimates Group, Port Orange , ERP Technical Engineer, IT / Software / Systems , Jacksonville, Florida
