Leader in Training
Company: Green Thumb Industries
Location: Port Orange
Posted on: August 28, 2024
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Job Description:
The Role
The Leader in Training (LIT) is an adaptable and essential part of
the RISE Dispensary leadership team that prioritizes delivering
memorable, positive consumer experiences. As part of the leadership
team, you have a key role in actively supervising the dispensary's
daily operations, communicating priorities to team members, and
optimizing the customer journey. As a Leader in Training, you will
gain subject matter expertise as you rotate through critical
dispensary functions supporting operations, experience, and people.
The Leader in Training role puts you on a fast track to growth and
is a developmental step to becoming Assistant General Manager.
Responsibilities
Operations
Support management in overseeing the execution of all dispensary
operations to ensure compliance with security, inventory, and local
and state regulations.
Monitor and maintain inventory levels, ensuring an assortment of
products and communicating inventory action items with
management.
Oversee the intake and verification of deliveries, transfers, and
inventory management, ensuring accuracy within the vault.
Actively participate in leading team members to effectively execute
programs, initiatives, and regionalized in-store promotions.
Demonstrate proper cash handling, including accurately processing
payments, discount application, and cash maintenance, and oversee
team member execution.
Experience
Lead by example and motivate team members to consistently deliver
memorable, positive in-store customer experiences.
Participate in "Leader On Duty" shifts to provide active
supervision, team member recognition, and redirect behaviors to
support the customer journey.
Facilitate a seamless omni-channel customer experience and provide
oversite to deliver consistency across in-store, drive-thru,
curbside & delivery.
Lead by example and motivate team members to deliver Loyalty
goals.
Complete and appropriately delegate assigned tasks during scheduled
shifts. Ensure adequate sales floor coverage and zoning during
shifts.
People
In partnership with the General Manager or Assistant General
Manager, build and retain a high-performing team by participating
in selecting the best talent and leading the onboarding and
training of new team members.
Provide coaching and feedback to help team members exceed
performance and behavioral expectations. Partner with management to
issue accountability.
Help facilitate the store's team member badging process with local
and state agencies.
Maintain and coordinate scheduling of team members' shifts, meal
breaks, and rest periods.
Perform other duties as needed.
Qualifications
At least three years of customer service or retail experience, with
at least one year in a supervisory role.
Cannabis experience preferred
Inventory control experience preferred
Meet the scheduling and availability requirements (i.e., ability to
work a schedule inclusive of varying shifts such as mornings, days,
nights, and weekends) to meet business needs
Must have reliable, responsible and dependable attendance.
Must be 21 years or older.
Must pass any and all required background checks.
Must possess a valid driver's license or state ID.
Must understand and comply with the rules, regulations, policies,
and procedures of Green Thumb
Must have a solid understanding of the Cannabis laws, rules and
regulations, and a passion to further their understanding and
knowledge of the industry and the laws.
Skills
Must be proactive, with a strong work ethic, attention to detail,
and strong communication and leadership skills.
Meet timelines consistently and be able to work under pressure
effectively.
Continuously open to constructive, developmental feedback, and
maintaining composure even in difficult situations.
High level of interpersonal skills in a fast-paced,
deadline-oriented environment, often working
cross-functionally.
Ability to use standard office equipment and computer software
including word processing, database management, spreadsheet
applications, and email
Highly motivated, self-directed, innovative, and able to work
independently or among teams with keen judgment, common sense, and
resourcefulness.
Adapts and thrives in a demanding, fast-paced environment
Possesses a high level of critical thinking
Operates with a high level of professionalism and integrity,
including dealing with confidential information
Ability to resolve conflict, handle employee and customer
complaints, and settle disputes
Additional Requirements
Must have the ability to perform the following tasks for prolonged
periods of time (i.e., up to the duration of a scheduled shift or
workday)
Move about the dispensary in order to fulfill work assignments and
assist employees and patients and/or customers in various locations
of the dispensary
Remain in a stationary position, if required, to meet the needs of
the business
Converse and communicate with individuals and groups of people
directly
Operate point of sale system, computer, and other office
productivity machinery in order to use online programming and
software including word processing, database management,
spreadsheet applications and email
Prepare patient and customer orders by moving and placing
products
Inspect and receive detailed information, such as patients' and/or
customers' dates of birth, in-store or online orders, or
inquiries
Move inventory and materials weighing up to 30 pounds
independently
Position self to move inventory and materials in storage areas
Working Conditions
Patient and/or customer-facing environment
Ability to work outdoors in varying and sometimes adverse weather
conditions
Exposure to cannabis and/or allergens that might be present in an
environment where cannabis is present and prevalent
Keywords: Green Thumb Industries, Port Orange , Leader in Training, Other , Port Orange, Florida
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