IT Help Desk Support Analyst I
Company: Brightway Insurance
Location: Jacksonville
Posted on: April 25, 2024
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Job Description:
About Brightway:
Established in 2008, Brightway has grown to become one of the
largest privately-owned property/casualty insurance distribution
companies in the U.S. with more than 350 agencies in 38 states and
more than $1.2 billion in annual premiums.
Brightway is a purpose and core value-driven organization. We
provide a blueprint for a future-proofed life. Through our
successful model, agency owners focus on protecting their clients'
most important assets through consultation, curated choice, and
confidence.
While Brightway focuses on our agency owners through back office,
marketing support, and constant learning and development.
Additionally, Brightway builds, integrates, and launches
best-in-class and proprietary technology to help our agency owners
better connect with clients to deepen relationships and drive
success.
About the Role
The IT Support Analyst I, will play a critical role in providing
technical assistance and support to both agents and end users
within our organization. The primary responsibilities include
diagnosing technical issues, guiding users through solutions, and
communicating technical solutions effectively and professionally.
This role will collaborate closely with a team to deliver
comprehensive support services in a Windows desktop
environment.
Job Responsibilities
Associate or bachelor's degree or will consider high school
graduates with related experience. laptops in a business network
setting as well with 1-2 years of relevant experience.
Skills, Licenses, Certifications
Team members at Brightway enjoy:
Help us be the brighter way to do insurance!
Brightway Insurance will never ask you for money during the
interview or hiring process. Additionally, our team only conducts
live video or in-person interviews; we will never interview you via
only chat or email. Be wary of imposters online offering jobs via
chat and asking for money
Keywords: Brightway Insurance, Port Orange , IT Help Desk Support Analyst I, Professions , Jacksonville, Florida
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here to apply!
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